Let me explain the “Good” first – Mayan Apocalypse is long gone. We made it. Wishing all our customers and friends a rewarding 2013.
I can assure you that figuring whether the world is going to survive was simple (thanks NASA); but sorting the “Going Forward” wasn’t that easy for us. WONDERING WHY? Here are a few key reasons that you all ought to be aware off.
a) We have gathered a wonderful, patient and global user base. These users softly share their pain and teach us how we should build our product. Very few products in the world get that fortunate so early and we have decided to make sure we do whatever it takes to make their business & life of working with typical lists of data more comfortable. But this means longer survival and more commitment from a fund perspective. Finding the right partner for funding isn’t easy these days. It takes months of hunting, dating and discussions. How are we going to survive till then? Via a small monthly recurring service fee …?
b) Yes, you heard it right. We are introducing a small monthly subscription fee with 5 different plans to suit your needs and have also decided to support only active accounts. Which means, if your account is not active or not in use on a regular basis with a few shares – your account is going get deleted. Click to learn more about the pricing plans here: http://www.collatebox.com/web/pricing.html
c) Like always, we have decided to give a permanent free life for all shared user accounts. Your request will not go unheard in CollateBox. When you share a view of your data list with someone (either with a Gmail, Hotmail or some other business email id) – the shared user gets a FREE account of CollateBox. The login credentials are emailed to the shared user who can enjoy working on the shared data and further share it with other team members too. But once the shared user loads own data, the use will have to choose one of the paid plans. Not until then. The shared user can always delete their own lists of data and continue to access the shared files without paying anything to CB!
d) Instant visualizations just got better! Earlier you could see ready graphs and charts in active accounts only. But now it is made available as part of the CB action panel. See below and enjoy viewing instant analytics on your data.
e) CB Forum is turning out to be our official support channel. Which means, all new features, tips and tricks are mostly going to be on the forum. Help and your support queries will find priority from us if they originate in the Forum. So make sure you save this URL (http://forum.collatebox.com) in your favorites list.
f) We now offer a high level of security to our users who trust us with their valuable business data. All personal information and data are hosted on a 100 percent uptime guaranteed, load balanced SAS 70, Type II data center and is accessible over a 128-bit encrypted SSL connection. All your data is stored in state-of-the-art cloud infrastructure of Microsoft Azure and backed up daily to prevent any loss of data. We have also applied for TRUSTe's online privacy seals & services to ensure web privacy, online safety and help build online trust for customers.
Going forward we will need all your support and feedback. Great to have you all with us.
Look forward to hear more from you.